Covid-19 Update

Current Mortgage FAQ

Get answers to important, frequently asked mortgage questions.

Frequently Asked Questions

You can make your payment by check, ACH, phone, or online.

  • Check – The amount of the check must be at least the amount of your regular monthly
    payment. Please write your loan number on the check. MFM provides monthly statements with a coupon attached at the bottom. Mail your check to:

    Member First Mortgage, LLC
    Dept. 771502, Detroit, MI 48277-1502

    Additional principal payments may be made subject to the requirements of your loan. Please send a separate check with your loan number and “Principal Payment” in memo area to:

    Member First Mortgage, LLC
    616 44th Street SE, Grand Rapids, MI 49548

  • Automatic Monthly Payments (ACH) – Fill out the MFM ACH enrollment form from your Welcome Packet and send to When you sign up for ACH, you will receive a letter of confirmation from MFM indicating the date the payments will begin. Until confirmation is received, you will make manual payments.
  • Phone Payments (fees may apply) Make your payment by speaking with our Member Service team or by using the Automatic Phone Payment System. When you call 1.866.636.1052, have the following information available: Loan Number, ABA/Routing Number, Checking or Savings Account Number, Debit Card, and amount of your payment.
  • Online Payments – To enroll, click here and fill out the information on the screen that appears. Once you have completed the sign up process, MFM will notify you of enrollment by email and you can then begin using this service. To make a payment: Select “My Account”, login and follow the instructions to make your payment.

Member First Mortgage (MFM) is a Credit Union Service Organization (CUSO), wholly owned by 11 leading Credit Unions. We are a full service mortgage lender with an experienced staff, offering expertise in all aspects of mortgage lending, from purchase to refinance to construction. Member First Mortgage partners with Credit Unions across the country to provide mortgage services to their members.

We pride ourselves on our professionalism and personal service, home buyers and homeowners will experience the utmost attention to detail and service in every transaction. Our dedicated team of origination professionals will work directly with you from application to closing, delivering the seamless level of service you expect and deserve. Member service is a priority at Member First Mortgage, our licensed lending specialists are committed to helping you achieve your dream of home ownership.